Frequently Asked Questions

You've got questions, we've got answers. If you can’t find what you’re looking for, get in touch with us.

How does LPR work?

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Our license plate recognition cameras capture and process the details of vehicles entering and leaving the parking lot. Then, it can identify drivers that are disobeying your parking regulations.  After validating that a parking charge is due, the vehicle owner’s data is requested from the DMV and a parking charge is sent.

What gives PPM the legal right to issue parking charges?

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PPM does not issue penalties, citations, or parking fines. Instead, we issue parking charges based on the regulations posted on signs throughout your lot.

Are parking charges enforceable?

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Yes. When a motorist fails to pay his parking charge the case will be pursued just like any other contractual agreement.

Can you cancel a parking charge after it was issued?

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Yes. Customers have a right to dispute their parking charge if they feel it was not valid. All disputes are handled within 72.

Who provides the parking regulation signage?

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We create the signs based on the regulations you provide, and we install them throughout your location.

How long does it take to set up LPR?

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It takes approximately 4-6 weeks, depending on availability and parking lot size.

How many cameras will we need?

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The LPR cameras are strategically placed to detect vehicles entering and exiting the parking lot. Once we evaluate the shape and configuration of your lot, we’ll know exactly where to place any additional cameras.

Still have questions? Check the help center or email us at Support@Example.com

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